Autism Information & Advice are recruiting a new full-time advisor. The successful candidate will respond to contacts via the service’s initial points of contact – such as answering the service’s help-line and responding to emails. The advisor will then triage the contact and provide up to date, relevant and accurate information and advice to the contact – which could be an individual living with ASC, a parent or carer, or a professional. The primary purpose of the advisor role is to show empathy and understanding, provide initial information and finally signpost to specialist information and advice on benefits, entitlements, debts, housing, relationships and family and to ensure relevant referrals to specialist agencies are processed. The role will also support with the service’s evaluation and reporting processes, promotion, and literature and content development, as well as the deliverance of Autism awareness raising training.
Location
Citizens Advice Mid Mercia – initially working from home with some visits to the South Derbyshire office (owing to current COVID-19 guidelines) and then working from the South Derbyshire office.
Pay scale
£20,849
Work Pattern
37.5 hours a week, 9-5, Monday – Friday, excluding public holidays
You can download the Job Pack HERE
To appy visit https://www.citizensadvicemidmercia.org.uk/vacancies/
to download the application form and send to staff@citizensadvicemidmercia.org.uk
