Virtual Health Appointments. Are they right for me?

Healthwatch Derbyshire are currently conducting a piece of work around  digital health appointment. During the Covid pandemic there has been a significant rise in the use of digital services in place of face-to-face services, such as telephone appointments, video consultations, text messaging and others. Healthwatch aims to highlight where virtual appointments may not have met the needs of patients and help to provide understanding for the reasons why people had not engaged with services in a virtual format.